IT support in Perth
We've been providing IT support across Perth for over twenty years — for homes and for businesses small enough that the person who answers the phone is the person who does the work.
What IT support covers here
Four things, and the same person does all four. Nothing gets handed to a subcontractor you've never met.
Computer technician
Troubleshooting, hardware upgrades, software installs and data recovery — at your place or ours, for homes and businesses.
MoreComputer networks
Setting up a network that's secure and actually fast, or fixing one that drops out, runs slow or never quite worked properly.
MoreBackup and recovery
Local, cloud, or both together — set up, checked, and proven to restore before you ever need it to.
MoreVirtualisation
Several servers or workstations running on one piece of hardware, so you buy and power one machine instead of four.
MoreComputer technician
Most jobs start the same way: something stopped working and nobody can tell you why. We diagnose it first, tell you what it is in plain terms, and quote before touching anything.
- Troubleshooting faults nobody else could pin down
- Hardware upgrades — drives, memory, replacement parts
- Software installation and licensing sorted properly
- Data recovery from failed and failing drives
- Email set up and working on every device
Computer networks
Whether you're putting a network in for a business or dealing with one that drops out, runs slow or never quite worked, the job is the same: find out what's actually happening rather than replacing boxes and hoping.
For a new install we design around what the building and the business need — how many people, how far the cable runs have to go, where the dead spots are — not around whichever kit was on special.
Most "slow Wi-Fi" calls turn out to be placement, channel overlap from the neighbours, or a cable run that was never terminated properly. Replacing the router fixes none of those.
Backup and recovery
Almost everyone has a backup. Far fewer have a backup that has ever been restored from. Those are not the same thing, and you find out which one you've got on the worst possible day.
We set up local backups, cloud storage, or a combination of both depending on how much data you have, how fast you'd need it back, and what you can afford to lose. Then we restore from it to prove it works.
What IT support costs
Free diagnosis, then a fixed price before any work starts. Larger jobs are quoted once we know the scope.
All prices include GST and exclude hardware, which is quoted separately and shown to you before anything is ordered. Figures shown are indicative starting prices, pending Digby's confirmation.
Other things we fix
Computer repairs
- Slow computer and laptop repairs
- Broken screen replacements
- CMOS battery replacement
Laptop repairs
- Screen replacement
- Laptop not booting
- Overheating and power faults
PC repairs
- Windows update problems
- Network and print issues
- Windows not booting properly
Linux repairs
- Servers and desktops
- Custom builds
- Backup and VPN servers
Apple Mac repair
- iMac, MacBook and Mac mini
- Hard drive and SSD replacement
- Damaged screens
Need someone who'll actually pick up?
Tell us what's going on and we'll tell you whether it's a five-minute fix or something bigger — before you commit to anything.